Inquiries & calls
Every email, form and voicemail gets a quick, friendly reply and lands on one list, so no commission request goes cold.
More Time to Craft
More Time to Craft
For Asheville artists & makers
Run the business instead of being the business.
We answer your inquiries, book studio visits, keep your books, and chase your invoices.
Join the early listFree 20-minute call with Rob. First clients starting soon.
Local to Asheville · Accounting degree, 15+ years in IT systems · You own every account
A client asks about a custom dining table while you're mid-cut at the table saw. A builder wants a cabinet estimate by Friday. A customer still owes the balance on last month's bookshelf. Lumber and hardware receipts pile up for tax time, and the deadline to apply for the spring craft fair slips by.
You're not alone. In one national survey, artists said about a quarter of their working week goes to admin, around 12 hours (Anonymous Was A Woman, 2025). More than half of small businesses have invoices more than 30 days overdue (QuickBooks, 2026). And people who reach out don't wait: businesses that reply within an hour are nearly 7× more likely to have a real conversation with the lead than those that wait even an hour longer (Harvard Business Review).
Already up and running? We keep the tools that already work for you and add the missing pieces. Moving old systems over to new ones is a separate cleanup project.
Every task runs in your accounts, and you can see everything that goes out under your name.
Every email, form and voicemail gets a quick, friendly reply and lands on one list, so no commission request goes cold.
Studio visits, commissions, classes and jobs booked onto your calendar, plus reminders for shows, markets and call-for-entry deadlines.
Invoices sent on time, polite payment reminders, and a clear list of who still owes you.
Income and expenses recorded, sales tracked across studio, shows, galleries and online, sales-tax reminders, and a tidy year-end package for your accountant. If you're switching banks, we set up the new account with a small opening deposit, and you move the larger balances yourself, so your money never passes through us.
Contacts kept up to date, thank-you notes and newsletters written and sent in your voice.
Social post drafts made from your own photos, in your voice, ready to post.
Got a computer, Wi-Fi, or email headache too? Rob handles general IT as well. See IT Services.
Most small studios lose work in the gaps: a voicemail you meant to return, a text buried under family chats, an email that slid off the first page. The systems we set up close those gaps. It's the same setup More Time to Craft runs on every day.
Want to see it work? Call or text our business line (tap "Show phone / email" below) and watch how your message is handled.
IT is its own service, separate from our office-help setup, so you're welcome to hire us just for tech work. Rob has spent more than 15 years as an IT systems engineer and consultant, and he can take on nearly any tech problem or project your business has.
Help is done remotely, billed hourly and quoted up front. Larger jobs get an estimate before any work starts.
Free, about 20 minutes. Tell us what eats your time and what you already use: Square, Etsy, QuickBooks, a paper calendar, whatever it is.
About three weeks. Your books, calendar, customer list and inbox rules, all in accounts you own. We test every task with you before anything goes live.
Everyday messages go out for you; contracts and big decisions wait for your OK. We watch the first week daily, then check in monthly and fix anything that breaks.
Maya throws pots in a RAD studio. On Monday a collector emails about a custom dinner set while she's at the wheel. Soon after, they get a warm reply with her commission questions, and a studio visit is booked on her calendar for Thursday. Tuesday's market sales from Square are already in her books. A gallery invoice that's 30 days late gets a polite reminder, and she never had to touch it. Friday, three Instagram posts made from her own glaze photos are ready to go. Her evenings stay hers.
A strong start saves cleanup later. We guide you through each step of setting up your business and build an organized, connected back office from the beginning. These are the same foundations Rob has been putting in place for his own business:
Once it's built, we keep it running for you, with the same everyday help our existing clients get.
We help you set things up. We don't give legal or tax advice, and we don't replace a lawyer or CPA.
No, it's Rob, with good tools. I set up and oversee everything myself. Behind the scenes I use modern software, including automated assistants, to draft replies, sort receipts and keep your calendar straight. That's how I can respond quickly and keep the price reasonable. But a real person (me) sets the rules, checks the work, and is the one you call. You can always see exactly what was sent and why.
Replies go out in your name and your voice, so they sound like you.
Usually not. We work with what you have, like Square, Etsy, Shopify, QuickBooks, Wave or a Google calendar, and only suggest changes if they'll save you real time.
You do. Everything lives in accounts in your name. If you leave, you keep everything we set up. Read our privacy policy.
No. We keep clean books and send your accountant a tidy year-end package.
No. If you're switching banks, we set up the new account with a small opening deposit, and you move the larger balances yourself, so your money never passes through us.
Our mission: To serve the owner by lifting the weight of running a business, with a trusted, professional team that gets the work done without micromanagement.
I'm Rob Schwartz, and I live here in Asheville. I have a degree in accounting and more than 15 years as an IT systems engineer. Most recently I've been building secure systems, keeping their documentation in order, and setting up access controls for a large company, including the systems its finance team runs on. Now I bring that same care to small businesses. I set up the tools that keep your books, calendar and follow-ups running, I keep your information safe, and I write everything down so you're never left guessing. You get more time for the work you love.
Call, text or email Rob and tell us a little about your work.
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Asheville, NC